Last Updated: November 2025
Kitan Fashion (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you visit our
website kitanfashion.com or use our services
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via WhatsApp, phone, email, or in person
- Place an order for our services
- Visit our physical location
- Subscribe to our communications
This information may include:
- Full name
- Phone number
- Email address
- Delivery address
- Body measurements
- Payment information
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device,
including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on pages
- Referring website
1.3 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our
website. You can control cookie preferences through your browser settings
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Delivery
- Processing and fulfilling your orders
- Taking accurate measurements for custom garments
- Communicating about your orders and delivery
- Providing customer support
2.2 Business Operations
- Improving our products and services
- Analyzing website usage and trends
- Managing our customer relationships
- Maintaining records for business purposes
2.3 Marketing and Communications
- Sending promotional materials about new designs and collections (with your consent)
- Notifying you about special offers and events
- Responding to your inquiries
2.4 Legal Compliance
- Complying with applicable laws and regulations
- Protecting our rights and property
- Preventing fraud and unauthorized activities
3. How We Share Your Information
- Accurate measurements are essential for proper fit. Customers are responsible for
providing correct measurements or attending scheduled fittings. - We will guide you through our measurement process, but cannot be held responsible for
fit issues arising from incorrect measurements provided by the customer. - Fitting adjustments may be available and will be discussed on a case-by-case basis.
4. Materials
We do not sell, rent, or trade your personal information to third parties. We may share your
information only in the following circumstances
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Processing payments
- Delivering orders (courier services)
- Hosting our website
Providing technical support
These providers are contractually bound to protect your information and use it only for the
specified purposes.
3.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (court orders, subpoenas)
- Government requests
Enforcement of our - Terms of Service
Protection of our rights, safety, or property.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to
the new owner, who will be bound by this Privacy Policy.
4. Photography and Marketing Content
- We may photograph completed garments for marketing and promotional purposes
- Images may be used on our website, social media, and marketing materials
- If you do not wish your order to be photographed or featured, please inform us at the
time of order placement - We do not publicly share customer names or personal details without explicit consent
5. Data Security
- We implement appropriate technical and organizational measures to protect your personal
information, including: - Secure storage systems
- Access controls limiting who can view your data
- Regular security assessments
- Encrypted transmission of sensitive information
However, no method of transmission over the internet is 100% secure, and we cannot
guarantee absolute security.
6. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes
outlined in this - Privacy Policy
Order and measurement records are kept for future reference and repeat orders - Marketing communications data is retained until you unsubscribe
- We may retain certain information as required by law or for legitimate business purpose
7. Your Rights and Choices
You have the following rights regarding your personal information:
7.1 Access and Correction
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
7.2 Deletion
- Request deletion of your personal information, subject to legal and business
requirements
7.3 Marketing Opt-Out
- Unsubscribe from marketing communications at any time
- Contact us to update your communication preferences
7.4 Objection
- Object to certain processing of your personal information
- To exercise these rights, please contact us using the information provided below
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect
personal information from children. If we become aware that we have collected information from
a child, we will take steps to delete such information.
9. Third-Party Websites
Our website may contain links to third-party websites (such as social media platforms). We are
not responsible for the privacy practices of these websites. We encourage you to review their
privacy policies.
10. WhatsApp Communications
- We use WhatsApp for customer communications
- Messages sent via WhatsApp are subject to WhatsApp’s privacy policy
- We recommend not sharing highly sensitive information via messaging apps
11. International Data Transfers
Your information is primarily processed and stored in Nigeria. If you are accessing our services
from outside Nigeria, please be aware that your information may be transferred to, stored, and
processed in Nigeria.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. Changes will be effective immediately upon posting to our website. We
encourage you to review this Privacy Policy periodically.
The date of the last update is indicated at the top of this document
13. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the
Nigeria Data Protection Regulation (NDPR) where applicable.
14. Contact Us
If you have questions about these Terms of Service, please contact us:
- Kitan Fashion
- 19 Opebi Road, Ikeja, Lagos, Nigeria
- WhatsApp: +234 803 727 8108
- Email: kitanclothing@gmail.com
By using Kitan Fashion’s services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as
described herein.